Terms of Service
Governing the professional use of TNC clinical resources.
Welcome to The Nurse Consultant LLC (TNC). By accessing our website, purchasing our clinical guides, or enrolling in our professional education portal, you agree to comply with and be bound by the following Terms of Service.
Professional Disclaimer
The Nurse Consultant LLC provides clinical guidance and educational resources based on professional experience in skilled nursing and long-term care. Our materials are for educational and advisory purposes only. We do not provide legal advice, and our services do not replace the independent clinical judgment of on-site medical professionals or the specific legal counsel of your facility's attorneys.
1. Engagement of Services
Services provided by TNC include clinical consulting, mock surveys, staff education modules, and legal witness support. Each specific consulting engagement is governed by an independent Service Agreement which outlines specific scope, timelines, and deliverables.
2. Intellectual Property
All content provided through the TNC Training Portal, including videos, auditing templates, and "The Nursing Home Guide," is the exclusive intellectual property of The Nurse Consultant LLC.
License to Use
Upon purchase or subscription, you are granted a limited, non-exclusive, non-transferable license to use these materials for your personal professional development or for internal training within your specific facility. You may not record, redistribute, or resell any TNC proprietary content.
3. Member Accounts & Portal Use
Access to the TNC Knowledge Library and Online Courses is managed via a secure membership portal. You are responsible for maintaining the confidentiality of your login credentials. TNC reserves the right to terminate access if we detect unauthorized account sharing or violations of our training protocols.
4. Payments, Fees, and Strategy Calls
Payment for digital products and course access is required upfront. Strategy discovery calls are billed at a professional rate of $50, which may be credited toward future course purchases or consulting retainers at the discretion of TNC leadership.
Refund Policy
Refund eligibility depends on the product or service purchased. Individual course refund requests must be submitted in writing within seven (7) calendar days of purchase and before accessing more than 25% of the course content. No refund is issued after a certificate of completion has been generated or issued. Memberships and facility memberships are governed by the Refund Policy and any applicable service agreement terms.
5. Limitation of Liability
While TNC works to provide practical education, consulting support, and careful review, The Nurse Consultant LLC does not guarantee any survey result, regulatory outcome, clinical outcome, reimbursement outcome, legal outcome, litigation result, citation result, or licensing decision. TNC materials and services support education and operational decision-making but do not replace facility leadership, licensed clinical judgment, legal counsel, or regulator-specific requirements.
6. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Missouri. Any legal action regarding these terms shall be filed in the courts of the State of Missouri.